Collar de galaxia

1. Significado del producto

La vasta galaxia refleja el ideal del corazón. El zafiro simboliza sabiduría y protección, y la brillante luz de las estrellas simboliza esperanza y guía. No es solo una joya, sino también un sustento que permite a quien la luce brillar siempre en la búsqueda de sus sueños.

2. Escena de uso

Ideal para cenas importantes, citas, aniversarios y otras ocasiones. Combina con un vestido para lucir un encanto elegante y añade un toque de misterio y nobleza a tu día a día. Ya sea que mires las estrellas a solas o pases una noche agradable con tu pareja, este collar se convertirá en una luz estelar brillante alrededor de tu cuello.

3. Descripción del material

• Piedra principal: Zafiro de laboratorio seleccionado de aproximadamente 1 quilate, azul profundo, cambiante como el cielo nocturno.

• Metal: Oro de 18 quilates, color cálido y duradero, lujoso y exquisito.

• Largo de cadena: 40-42-45 cm ajustable, se adapta al escote y es cómodo de llevar.

• Artesanía: la tecnología de incrustaciones de precisión garantiza la estabilidad de las piedras preciosas, una artesanía exquisita y detalles exquisitos.

Las estrellas brillan, la Vía Láctea te rodea, úsalo y deja que cada paso que des brille como las estrellas✨

Nota especial:

Si tiene requisitos de personalización especiales, agregue el producto al carrito de compras y haga clic en ver carrito - instrucciones de pedido especial Para tomar nota.

14-Day Returns & Exchanges After Delivery · Free Return & Replacement Shipping for Quality Issues · For Non-Quality Returns, Customers Only Pay Return Shipping · Customized Items Are Non-Returnable Unless Defective · Refunds Within 7 Business Days

Every piece of Aurora Aura jewelry is carefully crafted and inspected multiple times before shipping. To date, we have not encountered any confirmed product quality issues. Please shop with confidence.

Ⅰ. 14-Day Returns & Exchanges

You may request a return or exchange within 14 days of receiving your order.

Before returning an item, please email serve@auroraaurajewelry.com with your order number and reason for return. Returns sent without prior authorization may not be accepted.

Ⅱ. Return Conditions

Returned items must be:

• Unworn and unused;
• Free from scratches, marks, damage, or alterations;
• Returned with the original tags and packaging;
• Returned with all accessories, certificates, and gifts included in the order.

Items that do not meet these conditions may be refused or receive a reduced refund.

Ⅲ. Quality Issues

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please provide:

• Your order number;
• A complete unboxing video showing the unopened package, shipping label, packaging, and product;
• Clear photos or videos showing the issue.

Once the issue is confirmed, we will arrange courier collection and cover the return shipping cost.

If a replacement is required, we will also cover the cost of shipping the replacement to you.

Ⅳ. Non-Quality Returns & Exchanges

If you request a return or exchange because you changed your mind, selected the wrong size, or for another non-quality reason:

• You are responsible for the cost of returning the item to us;
• We cover the original shipping cost of sending the order to you and will not deduct it from your refund;
• For an exchange, we will also cover the cost of shipping the replacement item to you.

Please use a trackable and insured shipping service. We are not responsible for returns lost or damaged during customer-arranged shipping.

Ⅴ. Customized Items

Customized, engraved, personalized, or specially made products cannot be returned or exchanged for non-quality reasons.

If a customized product has a confirmed quality issue or was made incorrectly, please contact us within 48 hours of delivery and provide the required unboxing video and supporting photos or videos.

Ⅵ. Refunds

After receiving and inspecting the returned product, we will issue the approved refund to your original payment method within 7 business days.

The time required for the refund to appear in your account depends on your bank or payment provider.

Ⅶ. Contact Us

For all return or exchange requests, please contact:

serve@auroraaurajewelry.com

Please do not send any product back before receiving return instructions from us.

Orders to most of our countries include shipping and taxes (see below for a detailed list). If your country is not on the list, please contact our customer service for consultation and we will provide corresponding support.

Ⅰ.Production Time

Every piece is made brand-new exclusively for you after your order is placed—from stone selection and precious-metal work to final setting. Something made especially for you is worth the wait. Most orders will be completed and shipped within 15 business days, while complex custom pieces may require additional time.

Ⅱ.Express delivery time

Normally, standard delivery to Asia takes 3-7 working days, and delivery to other countries takes 5-14 working days.

Ⅲ.Express service

 We cooperate with world-renowned express companies such as DHL, UPS, FedEx, and SF Express to provide high-quality services throughout the process to ensure that your order is delivered safely and quickly. No matter how far away, your expectations will arrive on time!

List of countries where we pay for shipping and taxes

North America: United States, Canada.

Europe: United Kingdom, France, Germany, Italy, Spain, Austria, Denmark, Belgium, Netherlands, Czech Republic, Hungary, Ireland, Latvia, Lithuania, Slovakia, Slovenia, Sweden, Luxembourg, Portugal.

Asia: Singapore, Japan, South Korea, Mainland China, Hong Kong, Macau, Taiwan.

Oceania: Australia.

Middle East: United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman.